.jana-support-panel{z-index:9997;border:1px solid var(--border-color);background:var(--card-bg);width:min(430px,100vw - 2rem);height:min(720px,100dvh - 7.5rem);color:var(--primary-text);font-family:var(--font-manrope), sans-serif;border-radius:16px;flex-direction:column;display:flex;position:fixed;inset-block-end:max(5.5rem, env(safe-area-inset-bottom));inset-inline-end:1rem;overflow:hidden;box-shadow:0 4px 12px #0000001a}.jana-support-header{color:#fff;background:#4b5966;justify-content:space-between;align-items:center;min-height:72px;padding:14px 16px;display:flex}.jana-support-header h2{font-family:var(--font-poppins), sans-serif;font-size:1.125rem;font-weight:600}.jana-support-header p{color:#fff;align-items:center;gap:6px;font-size:.75rem;display:flex}.jana-support-header button,.jana-support-subheader>button{border-radius:8px;justify-content:center;align-items:center;width:40px;height:40px;display:inline-flex}.jana-support-header button:hover{background:#ffffff1f}.jana-support-header svg,.jana-support-subheader svg{width:20px;height:20px}.support-online,.support-offline{background:#5caf90;border-radius:50%;width:8px;height:8px}.support-offline{background:#f99d22}.jana-support-inbox,.jana-support-conversation{flex-direction:column;flex:1;min-height:0;display:flex}.jana-support-inbox{padding:16px;overflow-y:auto}.jana-support-inbox-title{justify-content:space-between;align-items:center;gap:12px;display:flex}.jana-support-inbox-title h3{font-family:var(--font-poppins), sans-serif;font-size:1rem;font-weight:600}.jana-support-inbox-title svg,.jana-support-create svg{width:16px;height:16px}.jana-support-list{border-block-start:1px solid var(--divider);margin-top:14px}.jana-support-list li{border-block-end:1px solid var(--divider)}.jana-support-list button{text-align:start;grid-template-columns:40px 1fr 20px;align-items:center;gap:10px;width:100%;padding:14px 4px;display:grid}.jana-support-list button:hover{background:var(--hover-bg)}.jana-support-list button:focus-visible{outline-offset:-2px;outline:2px solid #fd3a20}.jana-support-list button>svg:first-child{background:var(--surface);color:#4b5966;border-radius:12px;width:36px;height:36px;padding:8px}.jana-support-list span{min-width:0}.jana-support-list strong,.jana-support-list small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.jana-support-list strong{font-size:.875rem}.jana-support-list small{color:var(--secondary-text);margin-top:3px;font-size:.75rem}.jana-support-list button>svg:last-child{width:16px;color:var(--secondary-text);transform:rotate(-90deg)}[dir=rtl] .jana-support-list button>svg:last-child{transform:rotate(90deg)}.jana-support-empty,.jana-support-loading,.jana-support-error{text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:10px;min-height:240px;padding:24px;display:flex}.jana-support-empty>svg{color:#5caf90;width:44px;height:44px}.jana-support-empty h3{font-size:1rem;font-weight:700}.jana-support-empty p{max-width:32ch;color:var(--secondary-text);font-size:.875rem}.jana-support-loading{min-height:120px;color:var(--secondary-text);flex-direction:row;font-size:.875rem}.jana-support-loading svg,.jana-support-error svg{width:18px;height:18px}.jana-support-error{background:var(--error-bg);min-height:auto;color:var(--error-text);border-radius:12px;flex:none;margin:12px}.jana-support-create,.jana-support-verify{background:var(--surface);border-radius:12px;flex-direction:column;gap:10px;margin-top:14px;padding:16px;display:flex}.jana-support-create label,.jana-support-verify label{font-size:.75rem;font-weight:600}.jana-support-create select{border:1px solid var(--border-color);background:var(--card-bg);min-height:42px;color:var(--primary-text);border-radius:10px;padding:0 10px}.jana-support-verify{margin:16px;overflow-y:auto}.jana-support-verify h3{font-family:var(--font-poppins), sans-serif;font-size:1.125rem;font-weight:600}.jana-support-verify>p{color:var(--secondary-text);font-size:.875rem}.jana-support-tabs{background:var(--input-bg,#f3f4f6);border-radius:10px;grid-template-columns:1fr 1fr;padding:3px;display:grid}.jana-support-tabs button{border-radius:8px;min-height:38px;font-size:.875rem;font-weight:600}.jana-support-tabs button[aria-pressed=true]{background:var(--card-bg);color:#c31402}.jana-support-phone{grid-template-columns:100px 1fr;gap:8px;display:grid}.jana-support-phone>div{flex-direction:column;gap:6px;display:flex}.jana-support-success{color:var(--success-text)!important}.jana-support-inline-error{color:var(--error-text)!important}.jana-support-subheader{border-block-end:1px solid var(--divider);grid-template-columns:40px minmax(0,1fr) 40px auto;align-items:center;gap:6px;padding:10px 12px;display:grid}.jana-support-subheader>div{min-width:0}.jana-support-subheader strong,.jana-support-subheader span{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.jana-support-subheader strong{font-size:.875rem}.jana-support-subheader span{color:var(--secondary-text);font-size:.7rem}.jana-support-chatui{background:var(--surface);flex-direction:column;flex:1;min-height:0;display:flex}.jana-support-message-viewport{scroll-behavior:smooth;flex:1;min-height:0;padding:12px;overflow-y:auto}.jana-support-load-more{min-height:36px;color:var(--secondary-text);border-radius:8px;margin:0 auto 10px;padding:0 12px;font-size:.75rem;font-weight:700;display:block}.jana-support-load-more:hover{background:var(--hover-bg);color:var(--primary-text)}.jana-support-messages{flex-direction:column;gap:8px;display:flex}.jana-support-message{display:flex}.jana-support-message>article{background:var(--card-bg);max-width:min(82%,34rem);color:var(--primary-text);border-radius:12px;padding:9px 11px;box-shadow:0 1px 2px #0000000f}.jana-support-message--mine{justify-content:flex-end}.jana-support-message--mine>article{color:#fff;background:#fd3a20}.jana-support-message--system{justify-content:center}.jana-support-message--system>article{max-width:92%;color:var(--secondary-text);box-shadow:none;text-align:center;background:0 0;font-size:.75rem}.jana-support-message article>strong{color:#5caf90;margin-bottom:3px;font-size:.7rem;display:block}.jana-support-message footer{opacity:.7;justify-content:flex-end;gap:5px;margin-top:4px;font-size:.625rem;display:flex}.jana-support-typing{background:var(--card-bg);color:#5caf90;letter-spacing:3px;border-radius:12px;width:fit-content;margin-top:8px;padding:7px 12px}.jana-support-composer{border-block-start:1px solid var(--divider);background:var(--card-bg);grid-template-columns:minmax(0,1fr) repeat(4,40px);align-items:end;gap:4px;padding:10px;display:grid}.jana-support-composer textarea{resize:vertical;border:1px solid var(--border-color);background:var(--surface);min-height:42px;max-height:112px;color:var(--primary-text);border-radius:12px;padding:10px 12px;font-size:.875rem}.jana-support-composer button{color:#4b5966;border-radius:8px;justify-content:center;align-items:center;width:40px;height:40px;display:inline-flex}.jana-support-composer>button:last-of-type{color:#fff;background:#fd3a20}.jana-support-composer button:disabled{cursor:not-allowed;opacity:.45}.jana-support-composer svg{width:18px;height:18px}.jana-support-composer textarea:focus-visible,.jana-support-composer button:focus-visible,.jana-support-panel button:focus-visible,.jana-support-panel a:focus-visible{outline-offset:2px;outline:2px solid #fd3a20}.jana-support-attachment{align-items:center;gap:6px;text-decoration:underline;display:inline-flex}.jana-support-attachment svg{width:16px;height:16px}.jana-support-retry{margin-top:4px;font-size:.75rem;font-weight:700;text-decoration:underline}.jana-support-receipt--read{color:#bdf1df}.jana-support-message footer svg{width:14px;height:14px}.jana-support-message-reply{border-radius:4px;align-items:center;padding:2px;display:inline-flex}.jana-support-message-reply:focus-visible{outline:2px solid var(--support-primary,#f97316);outline-offset:2px}.jana-support-reply-preview{border-inline-start:3px solid var(--support-primary,#f97316);background:var(--hover-bg);justify-content:space-between;align-items:center;gap:10px;padding:8px 12px;font-size:.75rem;display:flex}.jana-support-reply-preview span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.jana-support-reply-preview button{flex:none}.jana-support-reply-preview svg{width:16px;height:16px}.jana-support-image{border-radius:8px;display:block;overflow:hidden}.jana-support-image img{object-fit:cover;width:min(240px,65vw);max-height:280px;display:block}.jana-support-audio{width:min(260px,65vw)}.jana-support-voice-preview{grid-column:1/-1;grid-template-columns:minmax(0,1fr) 40px auto;align-items:center;gap:6px;padding-top:6px;display:grid}.jana-support-voice-preview audio{width:100%;min-width:0}.jana-support-voice-preview button:last-child{color:#fff;background:#fd3a20;gap:6px;width:auto;padding-inline:12px}.jana-support-upload-progress{border-block-start:1px solid var(--divider);align-items:center;gap:8px;padding:6px 12px;font-size:.75rem;display:flex}.jana-support-upload-progress progress{accent-color:#fd3a20;width:100%}.jana-support-feedback{border-block-start:1px solid var(--divider);flex-wrap:wrap;align-items:center;gap:8px;padding:10px 12px;font-size:.75rem;display:flex}.jana-support-feedback>div{display:flex}.jana-support-feedback>div button{color:#f99d22;width:30px;height:30px}.jana-support-feedback svg{width:18px;height:18px}@media (max-width:640px){.jana-support-panel{border:0;border-radius:0;width:100vw;height:100dvh;inset:0}.jana-support-header{padding-top:max(14px, env(safe-area-inset-top))}}@media (prefers-reduced-motion:reduce){.jana-support-panel *,.jana-support-panel :before,.jana-support-panel :after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}